FAQ

Payments

What payment methods do you accept?

We accept all major credit cards such as Visa and Mastercard. We also accept debit cards such Solo, Switch, Delta. And we also accept payments via Worldpay.

Rate this Answer:

Can I pay in Cash or via Bank Transfer?

No, at present we do not accept this payment method.

Rate this Answer:

My credit/debit card has expired and my recurring payments are being declined, what do I do?

You need to login to your Worldpay account (userid & password provided by Worldpay) and change/update your billing details. You do not need to cancel your recurring bililng agreement (futurepay). Furthermore, you can suspend your payments if you need to wait for a new card to be sent to you for example. When ready, futurepay can be re-enabled whenever you wish.

Rate this Answer:

I am having problems paying with Visa Electron, why?

We can accept this type of payment ONLY IF:

- your card issuer/bank has enabled your Visa Electron card for online use
- both purchase and sale of goods are in Pounds Sterling

Rate this Answer: